FAQs
How can I make a booking?
The fastest way to make a booking is to book online. Alternatively, you can use our contact form if you contact form before booking and we shall aim to get back to you in 48hours or please call us on 02392397185.
Is there parking available?
Yes there is parking on the main road outside. Parking charges may apply.
Are your podiatrists HCPC registered?
Yes, all of our podiatrists are qualified and registered with the HCPC.
Can i claim back to cost of my appointment on my health insurance?
Yes, but please check with your provider before you book an appointment. We will provide you with a detailed invoice you can give to your insurance provider.
What is your cancelation policy?
You need to provide 24 hours notice for a full refund or to move your appointment to another date. Failure to give 24 hours notice will result in the loss of your deposit.
Do you treat patients with diabetes?
Yes, we are fully qualified to treat patients with diabetes and other high risk foot conditions such as rheumatoid arthritis.
What should I bring to my appointment?
When you book your appointment we will email you with a patient health questionnaire which we kindly request you fill out before your appointment. If you are unable to do this please bring with you a complete list of your current medications.
For foot pain or MSK appointments please bring shorts or loose clothing that rolls up past your knee and the footwear you use the most or are most active in.
What should I expect of my first visit to flex foot and ankle clinic?
We are located in a multiprofessional clinic where you will be greeted by our reception team. There is a tranquil waiting area where you can have a seat and drink and relax.
Please arrive 10 minutes early for your first appointment and one of our reception team will provide you with the patient health questionnaire if you haven’t already filled this out online.
Take a step towards healthy feet & contact us
If you have any questions please feel free to contact us, a member of our podiatry or reception team will be happy to help. Feel free to ring our Southsea clinic directly, or contact us by email using the online enquiry form.